Last updated: 4 September 2026
These terms govern the subscription to and use of NoTrackRun's web dashboard and application by the organization that subscribes to the service. By subscribing, you agree to these terms.
The subscribing organization — a club or a company — enters into this agreement and is solely billed for the service. Individual runners you grant a token to use the mobile and watch apps for free and are not billed; their use of the app is governed by our Terms of Use, not by this document.
NoTrackRun provides a web dashboard for building training plans and managing runner access, a mobile app for logging sessions, and a watch app (currently in development). The service is currently in closed beta: features may be added, changed, or removed, and availability is not guaranteed.
You acknowledge that the service is provided as a beta. We may change functionality without notice, and we don't guarantee any level of availability during this period. We may ask beta organizations for feedback to help improve the service.
The service is offered under the Starter, Club, and Pro formulas described on our pricing page, each including a defined number of coach seats and runner tokens, billed monthly in EUR. We may change prices with at least 30 days' notice before your next billing cycle; continued use after a price change takes effect constitutes acceptance.
Subscriptions are billed monthly in advance. If payment fails, we may suspend dashboard access and the ability for tokens to sync new sessions until the account is brought current.
Each formula includes a set number of runner tokens. You are responsible for how you distribute tokens and what name or pseudonym you attach to each one. A token grants a runner free use of the mobile and watch apps, scoped to your organization.
You may cancel at any time; cancellation takes effect at the end of your current billing period. Once cancelled, tokens stop syncing new session data, and historical data is deleted according to the retention terms in our Privacy Policy.
You agree not to reverse engineer, scrape, or resell access to the service, and not to use it to track or monitor runners without their knowledge. You are responsible for making sure the runners you grant tokens to are comfortable with the name or pseudonym you display on their behalf.
NoTrackRun, its logo, and the underlying platform and software remain the property of NoTrackRun. You retain full ownership of the training plans and content you create or upload to the dashboard.
Processing of personal data under this agreement is governed by our Privacy Policy, which forms part of these terms.
We provide best-effort support at info@notrackrun.eu. We don't guarantee a response time during the beta period.
To the extent permitted by law, our liability under these terms is limited to the fees you paid us in the 3 months preceding the claim. We are not liable for indirect or consequential damages, or for training decisions made using the platform.
Either party may terminate this agreement for material breach not remedied within 30 days of written notice. We may suspend or terminate access immediately in cases of security risk or unlawful use.
We may update these terms from time to time. We'll notify subscribing organizations of material changes by email with reasonable notice before they take effect.
These terms are governed by Belgian law. Any dispute arising from them will be submitted to the exclusive jurisdiction of the courts of Brussels, subject to any mandatory consumer-protection rules that may apply to you.
Questions about these terms: info@notrackrun.eu, or use the contact form.